This chapter discuss the value of emotional intelligence and how to achieve it; the later sections on nonverbal communucation, listening, people development, and cultural literacy will increase your ability to understand the emotional subtext. A being moves toword a recognition of the importance and value of understanding and appreciating culural differences, the entire chater provides the information to start you on the road to greater emotional intelligence and cultural literacy are essential in to today's world and requird for leadership communication.
No comments:
Post a Comment