In this final chapeter, the author providing 10"best practices" for negotiatiors who wish to continue to improve their negotiation skills: (1) be prepared (2) diagnose the fundamental structure of the negotiation (3) identify and work the BATNA (4) be willing to walk away (5) master the key paradoxes of negotiation (6) remember the intangibles (7) actively manage coalitions (8) savor and protect your reputation (9) remember that rationality and fairness are relative (10) continue to learn from your experience.
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