In this chapter, the author discuss about decide when a meeting is the best forum, complete essentail meeting planning, conduct a productive meeting, manage meeting problems and conflict, and ensure meeting lead to action. Then we will leand to plan and conduct productive meetings by determining when a meeting is the best forum for achicving the required result; establishing objectives, outcomes, and agenda; performing essential planning; clarifying roles and establishing ground rules; using common problem-solving techniques; managing meeting problems; and ensuring follow-up occurs.
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